WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of September 2022 and 3rd quarter 2022 numbers (nine months data) for on-time performance, consumer complaints received, mishandled baggage, and mishandled wheelchairs and scooters. There was a 15.6% decrease in air travel service complaints from August to September; however, complaints are more than 380% above pre-pandemic levels in September 2019. (....)
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Schlagwörter: U.S. Department of Transportation, Air Travel Consumer Report, September 2022, Consumer Complaints, down 15.6% from August, three Times Higher Than Pre-Pandemic Levels
Kategorie(n): Neue Publikationen
