ACI World and SITA’s latest Airport IT Insights Survey reveals accelerated digitalization will be key to more resilient and agile airport operations / Montreal, 11 April 2023 – Airports Council International (ACI) World and SITA today announce the results of the latest 2022 Airport IT Insights Survey, revealing how airports are ramping up their investment in technology to digitalize their operations and streamline the passenger journey through more self-service options. ACI World and SITA have collaborated for the past 19 years on the Airport IT Insights Survey, the most extensive study of IT trends within the global airport industry. The report reveals that with the quicker than expected recovery of air travel demand, Chief Information Officers (CIOs) are eager to leverage IT solutions to fortify their operations against disruption while automating the passenger experience.(....)