BearingPoint assisted Kao in improving its logistics performance within the Americas region by centralizing warehouse operations for both wholesale and salon deliveries. Amsterdam, May 15, 2025 – Logistics operations play a critical role in any business, particularly within the fast-moving consumer goods (FMCG) industry, where the business cycle is shorter. For Kao, a Japan-based manufacturer of personal care and household products, cosmetics, and specialty chemicals, streamlining logistics was essential for sustaining a competitive advantage and improving service levels across its operations in the Americas. To address inefficiencies stemming from multiple third-party-operated warehouses, each with its own processes and IT systems, Kao sought to consolidate its wholesale and salon delivery operations into the Central Distribution Center in Cincinnati, Ohio. This transformation involved relocating its salon warehouse and moving thousands of products to the new storage location, alongside the migration and reconfiguration of data in the existing SAP system. Kao needed support to orchestrate all business and IT activities to make this switch without disrupting its business. (....)