The postal and express industry is under mounting pressure to keep up with surging parcel volumes and increasingly complex operational demands. Traditional manual security inspections are becoming less viable: they are expensive, time-consuming, and prone to human error, making them ill-suited to handle the millions of packages processed daily. At the same time, managing efficient logistics across multiple modes of transport is complicated by massive data volumes and diverse operational requirements. Moreover, last-mile delivery remains a persistent bottleneck, plagued by high costs, urban congestion, and growing environmental concerns. As a result, postal operators worldwide are stepping up efforts to improve operational efficiency, modernize parcel screening, and adopt more sustainable practices.
In response to these challenges, SF Express, a member of the UPU Consultative Committee, partnered with the China State Post Bureau, combining its expertise and cutting-edge technologies such as artificial intelligence, big data, cloud computing, operations research, simulation, and automation to modernize the entire postal and express value chain. (....)