Eighty-seven aircraft operators, London Heathrow Airport, seven air navigation service providers (ANSPs) and the EUROCONTROL Network Manager teamed up in 2021 to trial a unique customer service, the so-called Customer Initiative. The Customer Initiative addresses flight trajectory inefficiency, offers coordinated tactical directs or higher cruising levels, or arranges exceptional non-standard routings and profiles for priority and critical flights in support of aircraft operators’ operations and fleet management. (....)
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Zum Lesen der Mitteilung klicken Sie bitte auf den folgenden Link: -> Pressemitteilung: Enhanced customer service trial confirms benefits for aircraft operators and the technical and operational feasibility of the concept Quelle: Eurocontrol |
Schlagwörter: customer service trial, technical and operational feasibility, concept, benefits, aircraft operators
Kategorie(n): Forschung & Transfer
