The CER 2025 Ticketing roadmap, published in October 2021 by the Community of European Railway and Infrastructure Companies (CER) commits European railway undertakings to improve international ticketing for rail in the broadest sense, and to provide a seamless passenger experience. In order to achieve this, enhance journeys across Europe and increase multimodality options for passengers, International Union of Railways (UIC)’s Global Passenger Forum has undertaken significant work on the implementation of effective IT distribution channels for integrated multimodal ticketing. One of the results is the electronic Ticket Control Database (eTCD), a centralised, real-time passenger ticket management system developed by UIC for use by railway companies around the world. In operation since February 2020, it is an important cornerstone of both UIC’s international rail distribution eco-system as well as of the CER Ticketing roadmap. (....)