The European Logistics Observatory, established through the collaboration between the Contract Logistics “Gino Marchet” Observatory of Politecnico di Milano and ALICE, has launched a new European survey to understand how the role of logistics service providers is evolving in a highly volatile and fast changing business ecosystem.
As supply chains become more complex, companies’ response to sustainability, digitalization, automation, resilience and competitiveness evolve. Related customer requirements and needs are embraced by logistics services providers through new services and capabilities. The survey aims to capture how this transformation is taking place across Europe and provide evidence on the services that are already gaining importance – and those expected to shape the market in the coming years. (....)