Collaboration powers enterprise-wide AI-driven automation and embeds intelligence across workflows
LAS VEGAS – Knowledge 2026 – May 5, 2026 – Today, FedEx (NYSE: FDX) and ServiceNow (NYSE: NOW), the AI control tower for business reinvention, are furthering their collaboration by embedding trusted logistics intelligence from FedEx Dataworks — the insights and intelligence platform moving FedEx beyond transportation— directly into existing ServiceNow Source-to-Pay (S2P) journeys as well as building net-new Supply Chain Management workflows. The companies will seek to optimize workflows to improve supply chain visibility, exception management, and customer experiences, beginning with a suite of procurement solutions.
“As the pace of change accelerates, supply chain transformation is the only way forward,” said Bill McDermott, chairman and CEO of ServiceNow. “That’s why I’m proud to partner with FedEx, home to the world’s richest datasets on the movement of goods, people, and commerce — combining ServiceNow’s agentic workflows with FedEx intelligence to power resilient value chains that never stop running.” (....)