As the United Arab Emirates gears up to host the UPU’s 28th Universal Postal Congress in Dubai, it is also making strides in positioning itself as a global hub for trade, e-commerce, and digital innovation. In an interview with Union Postale, Abdulla Mohammed Alashram, Deputy Chair of the Congress organizing committee and a representative of UAE’s 7X, discusses the nation’s bold vision for leveraging technology in reshaping postal operations, and how collaboration, facilitated by the upcoming UPU Congress, can drive industry-wide innovation.
Postal services in the United Arab Emirates (UAE) have undergone a strategic transformation to reflect the country’s expanded ambition of digital transformation and becoming a global trade powerhouse.
“The UAE’s commitment to digital transformation is deeply rooted in its ambition to be a global leader in connectivity, trade, and innovation, as outlined in ‘We the UAE 2031’,” explains Alashram. “The postal sector has been a key beneficiary of this vision, leveraging AI, blockchain, and automation to enhance efficiency, security, and transparency.” (....)