Passengers who choose to enroll can now move from check-in to boarding using their face instead of documents, in a rollout HIA has built with Qatar Airways and technology partner SITA.
Passengers flying out of Hamad International Airport (HIA) can now check in, drop their bags, clear security and board using their face instead of a boarding pass. HIA and Qatar Airways, with technology partner SITA, have launched Fast Pass, one of the largest biometric passenger rollout of its kind both in the Middle East and globally, connecting more than 700 touchpoints into a single, trusted biometric journey.
Powered by SITA technology, passengers enroll in Fast Pass once via the Qatar Airways mobile check-in application or at a self-service kiosk, in the terminal. It takes just a few seconds and once completed, their face becomes their boarding pass all the way to aircraft boarding. The SITA self-service bag-drop units carry out the same facial verification, and it all runs on infrastructure built for high standard of security and data protection, keeping passengers in control of their identity. In the near future, Qatar Airways transfer passengers will also be able to use Fast Pass, as well as other interested airlines operating from HIA, supporting smoother connections between flights. Taking part is a choice, and staff are on hand for anyone who prefers standard processing. (....)