Retailers' loading and unloading environments must improve if the drivers aren´t safe. ECG - the Association of European Vehicle Logistics, is launching an escalation process for trucking companies. “If our members can´t solve the problem with unsafe unloading areas themselves, we will help them, and in cases when we don´t find a solution, we might have to suggest that the company stop delivering,” says Frank Schnelle, Executive Director of ECG. According to an ECG report published every year, accidents and incidents involving the loading and unloading of vehicles at retailers have increased and now account for 1 in 10 reported incidents. ECG has been collecting information about incidents for a number of years. To promote a safer environment, a dedicated focus group has been formed for deliveries at retailers, and the Safe Loading Guidelines have been published. (....)