Istanbul – The International Air Transport Association (IATA) released a study showing substantial cost savings, operational efficiencies, passenger experience, and sustainability gains can be made by using biometric digital ID technology to manage the segregation of international and domestic departing passengers at airports where they are currently separated by physical barriers.
The Domestic and International Passenger Integration Program (DIPIP) report (pdf) was a joint effort with AtkinsRéalis, an engineering services and project management company.
“Regulatory requirements and technology limitations have meant that domestic and international departure passenger flows need to be physically separated at many airports. That’s no longer the case. Digital ID powered by biometrics can achieve the needed segregation without creating a physically separated flow with duplicated facilities which is inefficient and costly. The study shows that segregating passengers with digital ID will lead to a better travel experience for travelers, reduce costs for airports and airlines, and maintain security and border control requirements. It’s a compelling case for a much-needed modernization,” said Nick Careen, IATA’s Senior Vice President for Operations, Safety and Security.
“The publication of this report is key in understanding how the concepts of digital identity and use of biometrics can play a significant role in improving passenger experience and creating substantial cost savings which will have benefits across the aviation sector. We have a strong working relationship with IATA and were delighted to work on this study, drawing on our own broad experience of integrating biometrics into the passenger journey,” said Gareth Vest, UK&I Aviation Market Director at AtkinsRéalis.
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