Cloud computing is a well-established concept that has been progressively embraced by many industries aiming to harness the benefits of scalability, flexibility, and enhanced operational efficiency provided by cloud platforms. It can be defined as the practice of utilising remote servers and networks, accessed via the internet, to store, manage, and process data and applications. However, the use of it is not widely adopted in parcel sorting centres, which can be attributed to certain concerns that need thoughtful consideration. (....)