The Community of European Railway and Infrastructure Companies (CER) has published its fifth progress report on the CER Ticketing Roadmap, introduced in autumn 2021. This roadmap outlines the rail sector’s vision for ticketing and distribution by 2025 and 2030, aiming to enhance the passenger experience within the Single European Railway Area. CER members actively support the European Commission’s policy agenda to simplify digital booking and ticketing. Achieving the Roadmap’s key milestones by the end of 2025 will significantly improve the European ticketing experience. To track progress, CER passenger railways conduct biannual surveys, with results presented to the CER General Assembly. The current report summarises the latest survey conducted in November and December 2024, highlighting the current status and areas needing reinforcement. (....)