Scandinavian Airlines now enables travelers to securely share live bag location data through Find Hub, thus strengthening and improving the baggage recovery experience.
SAS is enhancing the customer experience with the introduction of Share Item Location in Find Hub, a new capability that allows travelers to securely share the live location of a Find Hub compatible tag or accessory directly with SAS teams. The feature gives customers greater control and peace of mind while enabling faster, more precise support when a bag is misplaced.
“We know how important it is for our customers to feel informed and supported throughout their journey. By integrating Find Hub’s secure location sharing capability into our processes, we are giving travelers greater peace of mind and enabling our teams to resolve baggage issues faster. This is another step in our ongoing work to build digital solutions that genuinely make travel easier,” says Massimo Pascotto, Vice President Digital Customer Solutions at SAS.
Secure, simple and designed for travelers (....)