Amsterdam Airport Schiphol will introduce a scheme for passengers who were at the airport on time between 23 April 2022 and 11 August 2022, but missed their flight due to an exceptional waiting time at security control. The airport has approached Ombudsman MAX and the Dutch Consumers' Association to discuss how Schiphol can accommodate these people. The temporary scheme has been developed collaboration with them. Travellers who incurred costs during the aforementioned period because they missed their flight due to a long security control queue can submit a compensation request to the airport until 30 September. (....)