Awards recognize airports who continued their commitment to the customer during the ongoing pandemic / Montreal, 10 March 2022 – Airports Council International (ACI) World has today revealed the recipients of this year’s Airport Service Quality (ASQ) Awards which celebrate and showcase the world’s best airports as voiced by travellers. The COVID-19 pandemic continued to have a major impact on passenger traffic in 2021 with evolving health measures and a new set of expectations affecting how the airport experience is delivered and experienced. Despite the ongoing crisis, airports around the globe have continued to prioritize listening and adapting to the evolving needs of their customers through ASQ surveys. (....)