Quality improvements come at a cost / 2023 marks a turning point for Schiphol's development. Passengers once again had a pleasant experience at the airport, working conditions for employees improved and Schiphol came up with initiatives in an 8-point plan to make the airport structurally quieter, cleaner and better. Schiphol closes the financial year 2023 with an underlying result of 101 million euros. Although the financial results improved, Schiphol’s financials remain under pressure because of significant cost increases and investments with the necessary quality improvements. (....)