Partnerships with Annex Brands and PackageHub Business Centers® add 1,700 new Return Bar® locations, giving consumers more access to hassle-free returns for an immediate refund
ATLANTA, April 21, 2026 — UPS (NYSE: UPS) and Happy Returns today announced a significant expansion of the Return Bar® network, reaching a new milestone of 10,000 drop-off locations nationwide. This growth adds more than 1,700 locations, primarily through new partnerships with Annex Brands and PackageHub Business Centers®, and removes friction across the e‑commerce experience for retailers and consumers.
Building on a strong foundation of trusted partners including The UPS Store®, Staples and Ulta Beauty, this expansion through UPS Authorized Shipping Outlets (ASOs) reinforces Happy Returns’ position as the largest consolidated return network in the U.S., now more than three times the size of the next-largest alternative. As businesses of all sizes tackle increasing returns volume, UPS and Happy Returns operate the only end-to-end reverse logistics network that supports the full lifecycle of e-commerce orders – from delivery through return or exchange.
"We are putting our customers – and their consumers – at the center of our reverse logistics business," said Matt Guffey, Executive Vice President, Chief Commercial and Strategy Officer at UPS. "We are simplifying the end-to-end e-commerce journey, and when it comes to returns or exchanges, UPS and Happy Returns have a network that is unmatched.” (....)