Improvements to the pickup experience put customers in control, saving time and money
ATLANTA, July 30, 2026 – UPS is putting more power directly into the hands of SMB customers with a series of shipping enhancements, including new pickup management tools, faster label creation and expanded mobile capabilities. These updates give customers better visibility and control over their shipping. 
Specifically, the company is rolling out:
• A new online dashboard to manage pickups with real-time status updates
• Faster shipment creation and a customizable experience on ups.com
• A refreshed mobile app that integrates with The UPS Store®
“We know small business owners are masters at juggling priorities, but a complicated shipping process shouldn’t be one of them,” said Matt Guffey, UPS Chief Commercial and Strategy Officer. “UPS gives customers one less thing to worry about with tools designed to save time, reduce complexity and help businesses stay focused on serving customers and growing.”  (....)